About. Scientific R&D is a chemistry research platform built to help scientists and lab teams navigate dense experimental data. This was a highly collaborative, large enterprise project involving many stakeholders, designers, and cross-functional teams.
Role. UX Design, Data Visualisation. As Senior UX designer, As senior UX designer, I represented the in-house design team in Frankfurt, working closely alongside the external design agency in Amsterdam who were leading the UX design of this large project.
Desire. Present complex research data clearly and accessibly across desktop and touch devices. The goal was to design an interface that supports quick exploration, comparison and decision-making for scientists working with large datasets.
Inspiration. Working together with a team of immensely talented designers and UXers ranks this as one of my most memorable and influential collaborative experiences.
Goal. To create a simpler, faster, more intuitive version of the highly complex research tool. Not only cross-platform but also designed for touch interaction.
Problem. The existing research tool was overloaded with information and difficult for users to navigate, delaying insight discovery and reducing confidence in the data.
Challenge. The data dense research tool used by scientists had become complex to the point where even expert users were not aware of its true power.
Methodology. Stakeholder workshops, field studies, customer visits, rapid prototyping, A/B testing. Following extensive qualitative research, user interviews and usability tests, we launched a prototype in beta, employing agile UX to develop and optimize the designs in rapid sprints. Daily virtual meetups kept the whole team connected and I regularly joined the design agency onsite at their office in Amsterdam.
Result. A cleaner, simpler and highly intuitive user interface to help chemists retrieve relevant literature, precise compound properties, and chemical reactions twice as fast as any other solution on the market. Users rated the new tool more positively than before, giving it an even higher NPS (Net Promoter Score).
